Shipping Policy
Dear customer, we will make every effort to deliver your package ASAP. If you have any questions about your order, send us an email at service@sportgirl.com. Our customer service team will do all they can to help you!
PROCESSING
The item’s processing time is the time from receiving your order to physically dispatching it. Normally, it takes 1-3 business days for the warehouse to process your order after you place an order. An email notification will be sent to you when the order is shipped.
SHIPPING
USA SHIPPING COSTS
| ORDER TOTAL | STANDARD SHIPPING COST 7-15 (BUSINESS DAYS) | EXPRESS SHIPPING COST 4-6 (BUSINESS DAYS) |
| Less than $59 | $7.99 | $20.99 |
| $59-$198.99 | FREE* | $20.99 |
| $199+ | -- | FREE |
CANADA SHIPPING COSTS
| ORDER TOTAL | STANDARD SHIPPING COST 10-18 (BUSINESS DAYS) | EXPRESS SHIPPING COST 5-8 (BUSINESS DAYS) |
| Less than $59 | $12.99 | $23.99 |
| $59-$198.99 | FREE* | $23.99 |
| $199+ | -- | FREE |
*Express Shipping is not available for P.O. Boxes and APO/FPO addresses
OTHER COUNTRIES/REGIONS SHIPPING COSTS
| COUNTRY | STANDARD SHIPPING | EXPRESS SHIPPING |
| COST / SHIPPING TIME (BUSINESS DAYS) | COST / SHIPPING TIME (BUSINESS DAYS) | |
| Australia | $9.99 / 9-14 | |
| Germany | $5.99 / 7-11 | $14.99 / 5-8 |
| UK | $5.99 / 7-11 | $14.99 / 5-8 |
| Mexico | $12.99 / 9-15 | |
| France | $5.99 / 7-11 | $14.99 / 5-8 |
| Switzerland | $14.99 / 10-13 | |
| New Zealand | $8.99 / 10-15 | |
| Spain | $5.99 / 8-14 | |
| Italy | $5.99 / 8-14 | |
| Austria | $9.99/ 9-14 | |
| Sweden | $12.99 / 11-15 | |
| Ireland | $12.99 / 11-15 | |
| Portugal | $12.99 / 11-15 | |
| Poland | $12.99 / 11-15 |
Unfortunately, we cannot ship to the following countries/regions:
Afghanistan,Armenia,Azerbaijan,Bahrain,Bangladesh,Bhutan,Brunei Darussalam,
Cambodia,China,Georgia,India,Indonesia,Iran,Iraq,Israel,
Japan,Jordan,Kazakhstan,Korea,Kuwait,Kyrgyzstan,Laos,Lebanon,
Malaysia,Maldives,Mongolia,Myanmar,Nepal,Oman,Pakistan,Palestine,
Philippines,Qatar,Saudi Arabia,Singapore,Vietnam,Sri Lanka,Tajikistan,
Thailand,Turkey,Turkmenistan,United Arab Emirates,Uzbekistan,Yemen,
Aland Islands,Albania,Andorra,Austria,Belarus,Belgium,Bulgaria,Cyprus,
Czech Republic,Denmark,Estonia,Faroe Islands,Finland,Gibraltar,Greece,
Guernsey,Hungary,Iceland,Jersey,Kosovo,Latvia,Liechtenstein,Lithuania,
Luxembourg,Macedonia,Malta,Moldova,Monaco,Montenegro,Netherlands,
Norway,Romania,Russia,San Marino,Serbia,Slovakia,Slovenia,Svalbard
and Jan Mayen,Syrian Arab Republic,Croatia,Ukraine,Vatican,Algeria,
Angola,Ascension Island,Benin,Botswana,Burkina Faso,Burundi,
Cameroon,CapeVerde,Chad,Comoros,Congo,Congo,Djibouti,
Egypt,Eritrea,Ethiopia,Gabon,Gambia,Ghana,Guinea,Kenya,Lesotho,
Liberia,Madagascar,Malawi,Mali,Mauritania,Mauritius,Mayotte,Morocco,
Mozambique,Namibia,Niger,Nigeria,Reunion,Rwanda,Senegal,
Seychelles,Somalia,SouthAfrica,Libya,Sudan,Swaziland,Togo,Tunisia,
Zambia,Venezuela,Paraguay,Guyana,Ecuador,Colombia,Brazil,Bahamas,
Aruba,Panama,SaintMartin,Nicaragua,Martinique,Jamaica,Guatemala,
Grenada,Greenland,Dominica,Cuba,Belize,Barbados,Anguilla,Vanuatu,
Tuvalu,Tokelau,Palau,Nauru,Fiji,Zimbabwe
ABOUT TAX
Shipments from all of our warehouses are delivery duty unpaid. Depending on the receiving country, your package may incur local customs or VAT charges. All taxes, duties, and customs fees are the responsibility of the recipient of the package. If the customer refuses to accept the package due to import duties or taxes, the customer will be responsible for all return shipping, customs and handling charges.
We are not responsible for delays caused by the customs department in your country. For further details of the charges, please contact your local customs office.
